Santrax Electronic Visit Verification

Enabling care plan compliance, and improving participant care and quality

Used by more caregivers and home care workers than any other system on the market today; Santrax® EVV™ ensures The Five Rights of Care™: Right Participant, Right Time, Right Location, Right Caregiver, Right Plan of Care

• Our powerful combination of patented solutions for visit verification is called our Assured Coverage™ program and includes:
• Telephonic Visit Verification™ (TVV™) – TVV™ uses Automatic Number Identification(ANI) technology to validate telephone calls
• to log in and log out, recording time and location in real-time.Mobile Visit Verification™ (MVV) – Real-time GPS technology, verifying caregiver location and visits via GPS enabled devices.
  Fixed Visit Verification™ (FVV™) – Patented technology to verify visits when no landline or cellular service is available.

Biometric Recognition Technology

Santrax® Speaker Verification uses biometric voice recognition technology to ensure the right caregiver is providing service to the right participant by:

• Enrolling each caregiver in the Speaker Verification system.
  Prompting the caregiver to repeat the enrollment pass phrase whenever they make a phone call.
• Comparing each recording with their voice-print that is on file and scored.
  Providing information on whether the call passed or failed the Speaker Verification accuracy threshold through our reporting package, providing further assurance that the authorized worker is the one who made the call.